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Privacy policy

I. Collection and Use of Personal Information

When you use our services, we may ask you to provide personal information. We will use this information in accordance with this Privacy Policy. You are not obliged to provide the personal information we request, but in many cases, if you choose not to, we will not be able to provide you with our products or services or respond to any questions you may have. The following provides some examples of the types of personal information we may collect and how we use such information:

II. What personal information do we collect?

When you create an account, purchase a product, or contact us, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and more. When you use KOOTTI Mall to purchase goods or gift cards, KOOTTI Mall may collect information you provide about these persons, such as name, mailing address, email address and phone number. We will use this information to fulfill your requests, provide related products or services, or for anti-fraud purposes. In some jurisdictions, for the purpose of complying with legal requirements, we may require users to provide government-issued identification, but only in limited circumstances, such as customs clearance.

III. How We Use Your Personal Information

We will keep you informed of the latest product launches, software updates and event announcements. If you do not wish to be listed on our mailing list, you can opt out at any time by updating your preferences. We may use your personal information (such as email address or mobile phone number) to verify and determine your identity. We may use personal information to send important notices, such as related order information about a purchase. Since this information is essential for communication between you and the Mall, you cannot refuse to receive such information. We also use personal information for internal purposes such as auditing, numerical analysis and research to improve our products, services and communication with our customers.

IV. Others

It may be necessary for us to disclose your personal information in accordance with laws, legal procedures, lawsuits and / or requests from public bodies and government departments within or outside your country of residence. We may also disclose information about you if we determine that disclosure is necessary or appropriate for national security, law enforcement, or other matters of public importance. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users. In addition, in the event of a reorganization, merger or sale, we may transfer all personal information we collect to relevant third parties. Protection of Personal Information We take the security of your personal information very seriously. We use encryption technologies such as Transport Layer Security (TLS) to protect your personal information during transmission. When storing your personal data in the KOOTTI Store, we use computer systems with limited access rights that are deployed in facilities protected by physical security measures. Your account password is stored in encrypted form, as is the case when we use third party storage space.

V. Privacy Issues

If you have any questions or concerns about this Privacy Policy, or if you would like to contact us, please contact us by email. You can contact us at any time by contacting the KOOTTI Mall support phone number. When we receive privacy questions or access / download requests, we will screen and categorize the contacts and try to resolve the specific questions or queries you have. If your question itself involves a more significant matter, we may ask you for more information. These contacts who have raised more significant questions will receive a response. If you are not satisfied with the response you received, you can refer your complaint to the relevant regulatory authority in your jurisdiction. If you consult us, we will provide information on the relevant complaint avenues that may be applicable to you, depending on your actual situation. We may update this privacy policy at any time. If we make significant changes to our privacy policy, we will post a notice and the updated privacy policy on our website.